Terms
The understanding between client and atelier
Acceptance of terms
By engaging with Borrigni's atelier services or digital platforms, you enter into an agreement governed by these terms. They are written with the same clarity we bring to a commission.
- These terms apply to all commissions, consultations, and website use
- Your continued engagement signifies acceptance
- We recommend reviewing them occasionally — they may evolve as we do
The commission relationship
Each commission is a direct engagement between you and the atelier. We do not operate through automated accounts or self-service portals. Our relationship is personal.
- Your measurements, preferences, and commission history are archived internally by name
- For repeat commissions, we reference your existing pattern and discuss desired adjustments directly
- All communication flows through personal correspondence — email, consultation, or appointment
- No account creation is required. You are known to us by name, not by user ID
Use of our platforms
Our digital presence is an extension of the atelier — a space for those who appreciate considered work.
- Use must align with our values of respect and discretion
- Automated scraping or commercial reproduction is not permitted
- Content may not be copied without explicit written consent
Product representation
We present our garments with honesty, knowing that cloth is best experienced in person.
- Colours are shown as accurately as digital displays allow
- Fabric weights, compositions, and origins are detailed precisely
- Natural variations in materials are not flaws — they are proof of authenticity
For absolute certainty, we invite you to consult the atelier or request a swatch before commissioning.
Craftsmanship & delivery
Each garment is created entirely for you, with no inventory held. This is the foundation of our work.
- Creation period is 4–6 weeks from commission confirmation
- Timelines may extend for complex commissions or rare materials — we communicate any adjustments
- Once completed, your garment is dispatched with full tracking and signature confirmation
Adjustments & satisfaction
As each garment is made to your specifications, we do not accept returns. However, your satisfaction remains our priority.
- Contact the atelier within 7 days of receiving your garment
- Minor adjustments are accommodated at no additional cost
- In the rare instance of a craftsmanship matter, we arrange collection and cover all associated costs
To initiate any conversation, write to atelier@borrigni.com. A member of the atelier responds personally.
Intellectual property
Our designs, patterns, and archives are the result of years of craft. They remain the property of the atelier.
- Your commissioned garment is yours to wear and enjoy
- Reproduction of our designs for commercial purposes is not permitted
- Your personal pattern is archived for future commissions — it is not shared or replicated for others
Privacy & data
Your measurements, preferences, and commission history are held with discretion, accessible only to the atelier.
- We do not share client data with third parties
- Communications remain confidential to the client-atelier relationship
- For complete information, refer to our Privacy Policy
Legal framework
Our relationship rests on clear foundations.
- Governed by the laws of Italy, where the atelier resides
- Disputes will first be addressed through direct dialogue
- Both parties commit to resolution in good faith
Effective as of April 2026.
